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About us

The leading provider of high integrity, professional interview recording equipment.

NEAL recorders are in use with many law enforcement organisations in the UK in addition to law enforcement organisations in countries world-wide. Our products, whether used for investigation, disciplinary or interviews, provide a complete and evidential account of what has been said. “NO DISPUTE”

Originally NEAL manufactured cassette recorders for professional applications. This technology was developed into an unmatched range of secure audio recording and transcription systems for legal applications, particularly criminal evidence interviews. The NEAL reputation for quality, ease of operation and reliability makes it the preferred choice of many government agencies and large corporations worldwide.
Part of the Canford Group since 1996, close co-operation with law enforcement organisations has been an essential part of the development of our secure evidential recorders and digital systems. The state of the art range still includes cassette based systems for those who value its simplicity but includes highly robust, simple to operate digital hardware and software systems for the recording of interviews, meetings, disciplinary hearings and for the subsequent transcription. All systems are manufactured in the Washington factory.
For more information on the NEAL product range please contact the NEAL Sales team on +44 (0)191 418 1199 or

NEAL is the leading provider of high integrity, professional, audio interview recording equipment.

NEAL has everything you need to record Interviews accurately  



Gala Bingo has 132 bingo halls across the UK providing employment for over 4,000 people.

As with all organisations where employee numbers are high, there are times when internal policy is breached.
It’s how the business deals with these unfortunate instances that ensures that it remains an ethical and responsible company. Which is exactly what Gala Bingo has achieved.


Kevin Willis, Gala Bingo’s Risk Manager, is delighted with the NEAL recorders that were purchased in 2012.



QD Group are a discount retailer with over 45 sites across the UK, employing around 1200 staff.
The HR team work hard to resolve any issues that may rise across the group. This can involve interviews with employees relating to a range of common HR issues. Like any large organisation, HR cases can be frequent. QD Group have around one a week which can involve multiple interviews.
The NEAL recorder has become an important asset to the team, saving time and providing reliable recordings to be used as evidence in more serious cases that involve the Police.


As Assistant HR Manager, Karen Burchell, utilises the NEAL recorder a number of times a week.